Can I book a car at short notice ?

Yes - subject to availability. If you wish to book a car to use within 24 hours, it is best to contact us by telephone. We will always do our best to help with your short notice requirements at no extra charge.

Is your service reliable ?

Absolutely. Our vehicles are extremely reliable and maintained to the highest standard. Our drivers are experienced and will always do their best to help.

What vehicle will arrive to meet us ?

InStyle Executive Travel offer a fleet of luxury vehicles to hire. Our fleet includes luxury people carriers and executive saloon cars from Mercedes, Chrysler, Volkswagen, Audi and Ford. Visit Our Fleet page on this website to view pictures and information about the vehicles InStyle offer for hire.

Will the vehicle be clean and tidy when it arrives to pick us up ?

Yes. All our vehicles are presented in first class condition, cleaned and valeted before we arrive to meet you. All our cars are maintained regularly with a full service history.

Will my driver arrive smartly dressed ?

Yes. Your driver will always arrive in a smart business suit.

What optional extras are available ?

InStyle Executive Travel will always provide complimentary refreshments on-board. A selection of vehicles offer on-board DVD players and WiFi internet connection. Some vehicles also offer clients the use of Apple iPads on-board. We will always do our best to cater for any special requests.

Is your company licensed and fully insured ?

Yes. InStyle Executive Travel are fully licensed and insured.

Will the driver help us with our luggage ?

Yes. Your driver will always help you with your luggage and do his best to assist you.

Can I make a booking online ?

Yes. You can use this website to book a car online. You can also email us at anytime to make a booking. Please be sure to include as much detail as possible as this will help us provide you with a detailed and accurate quote.

Will I receive confirmation for my booking ?

Yes. InStyle Executive Travel will confirm your booking in writing via email. We ask that you check these details carefully and contact us asap if you need to make any changes.

What happens if I haven’t received confirmation and my travel is imminent ?

Please call 0844 324 5664 and we will confirm your booking as quickly as possible. We always advise that you check the spam folder in your email just in case your confirmation email has been delivered as junk mail instead of direct to your inbox.

How can I pay for my booking ?

InStyle Executive Travel accept all major credit and debit cards. Payment can also be made by cheque, bank transfer or in cash. You can also use our website to make a secure payment.

Can I pay for my booking online ?

Yes. You can use this website to pay for your booking online. Simply visit our payment page where you can use a debit or credit card to pay for your travel. Your payment is 100% safe and secure.

Can you send me an invoice ?

Yes. On request we can send you an invoice by email. Please ask for this when you make your booking.

Can you send me a receipt ?

Yes. If you need a receipt, simply ask us when you make a booking and we will send you a receipt via email or post.

Will you meet us anytime of day or night ?

Yes. We operate 24 Hours a day and 7 Days a week. You can even book for travel on Bank Holidays.

Is it more expensive to travel during the night or at unsociable hours ?

No. Unlike a local taxi service, our costs remain the same for travel at anytime of day or night.

What if we need to change our journey plan on the day of travel ?

Requests for changes or additions to the agreed route or destination will be accepted subject to availability. We will do our best to accommodate your requests.

Can I change my booking before the date of travel ?

Yes - subject to availability. If you wish to alter the details of your booking please contact us as soon as possible and we will do our best to help.

What if my plane or cruise ship is delayed ?

InStyle Executive Travel will track your plane's progress when it is in the air and ensure we are always there to meet you on time. For cruise transfers, we will also monitor your cruise ship arrival time where possible.

How will I find my driver ?

For Airport, Train and Cruise Transfers your driver will be waiting in the arrivals area with your name on a ‘Meet and Greet’ board. You will have his mobile contact number and he will have yours. You can contact your driver at anytime.

Can I contact InStyle Executive Travel from abroad in case of an emergency ?

Yes. Contact us on +44 844 324 5664 from abroad. Your driver will provide you with a business card before your flight with our contact details on. If you need to change your return journey details we will do our best to help subject to availability.

Can I smoke in the car ?

No. InStyle Executive Travel operates a strict non smoking policy in all their vehicles. You can be sure that prior to our vehicle meeting you, no previous passengers have been smoking in the car. This helps maintain a high standard of cleanliness in all our vehicles. We also ask that passengers refrain from eating in our vehicles.

Will I pay more to travel on Bank Holidays ?

Special rates apply for travel on Bank Holidays. Contact us for details.

How can I contact InStyle Executive Travel ?

You can contact us by telephone or email 24 Hours a day and 7 Days a Week. We will do our best to help with any questions. Use the Contact Us page or Get a Quote box on our website. Call us 24 hours 7 days on 0844 324 5664